RETURN AND REFUND
At Deallesh, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your men's shoes, climbing shoes, or running shoes, we offer a hassle-free return and refund process.
Free Returns
We understand that sometimes things don't work out as planned. That's why we offer free returns on all orders within 30 days of delivery. Whether you've changed your mind or received a defective product, our goal is to make the return process as smooth and convenient as possible for you.
Easy Return Procedure
To initiate a return, simply follow these steps:
Contact our customer service team to request a return authorization number (RMA).
Pack the item securely in its original packaging, if possible, and include any accessories or documentation that came with it.
Affix the provided return shipping label to the package.
Drop off the package at your nearest postal office or schedule a pickup.
Once we receive your returned item and verify its condition, we will process your refund promptly. Please note that refunds will be issued to the original method of payment.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Contact Us
If you have any questions or concerns about our return and refund policy, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way.